Snow Leopard Tours

Cancellation and Refund Policies

Cancellation Policy for Domestic Tours

  • If cancellations are made 60 days before the start date of the trip, 25% of the package value will be charged as cancellation fees.
  • If cancellations are made 45 days before the start date of the trip, 50% of the package value will be charged as cancellation fees.
  • If cancellations are made 30 days before the start date of the trip, 75% of the package value will be charged as cancellation fees.
  • If cancellations are made within 0-30 days before the start date of the trip, 100% of the package value will be charged as cancellation fees.
  • In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.
  • In case of a lockdown, rescheduling will be provided with nominal charges if any. However, no refund will be provided, in case you wish to cancel, a cancellation policy will be adhered to.
  • In case of non-refundable hotel bookings – Hotel’s cancelation policy will be followed.
  • Taxes are non-refundable.

 
Cancellation Policy for International Tours

  • Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date unless otherwise specified during the quotation stage in the “Points to Note” section. Some services handle different cancellation policies and they must be respected accordingly.
  • Entrance tickets of any kind are non-refundable from the moment of booking, unless specified otherwise
  • There will be also a service charge of 5% on total value in case of cancellation of Land and 5% on the total value for any amendments.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date.

Payment Policies
  • You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS, SWIFT or deposit cash Rs 1,99,000/- in adhereance to Income Tax ACT.
  • We charge non-refundable financing fees for overdue amounts: 1. Financing charges: 1% per day of pending amount, compounding per day 2. Processing charges for financing: 5% per week of pending amount or INR 10,000 per week, whichever is lower; from 2nd week.
  • We reserve the right to cancel your trip without notice after due date. Any cancellation costs will be borne by you.
  • If the above-mentioned payment terms are not followed, we will not be held responsible for any change made in the package itinerary due to non-availability of flights, Hotels, Ferry etc.
  • There might be an increase in total package cost offered at the time of bookings in case the payments are not received by us as per the terms mentioned and the extra cost need to be borne by the guest.
  • We will never ask you to pay in a personal account. Please always pay using our website or in our company bank account.