We are holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline, you will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible/liable for the consequences if you breach such rules and regulations.
If you cause any injury or damage affecting the service provider/ coordinators/ drivers, then you may be liable and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same.
We cannot be held responsible/liable for any delay, deficiency, injury, death, loss damage etc. occasioned due to the act or default of such service providers, their employees or agents.
Airline seats and hotel rooms are subject to availability at the time of confirmation.
In case of unavailability in the listed hotels, arrangements for an alternate accommodation will be made in a hotel of similar standard.
There will be no refund for unused nights or early check-out (In case of a Medical condition it completely depends on hotel policy).
Check-in and check-out times at hotels would be as per hotel policies. Early check-in or late check-out is subject to availability and may be chargeable by the hotel.
The price does not include expenses of a personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
In case a flight gets cancelled, we will not be liable to provide any alternate flights or acomodation within the same cost, any additional cost incurred for the same shall be borne by the traveller.
If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when the hotel organizes a gala dinner, then there may be mandatory Gala Dinner Charges that you need to pay at the hotel directly.
Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.
Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
For queries regarding cancellations and refunds, please refer to our Cancellation and Refund Policy.
We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
Please make sure that your passport is valid for at least 6 months from the date of travel.
We can only facilitate the visa application for the travelling passengers. Granting of visa is solely at the discretion of the Embassy. If the visa is rejected or delayed by the Embassy for any reason then we are not liable to give any refund and respective cancellation policies will apply.
